March/April 2021 (100 Companies) [Volume 30, Issue 2]

View from the Top

Navigating Taxonomy Challenges

Why Contract Analytics is the Next Knowledge Frontier for Enterprises

Utilizing Unique Customer Solutions for Innovation

Modernizing Knowledge Management Transforms Customer Service

Entity-Event Knowledge Graph Solutions: Franz Inc.

Capture Insights from Employees and Customers To Optimize the Entire Experience

The Power of AI in Transforming Customer and Employee Satisfaction

Controlling Documents for Better Decisions and Improved Collaboration

Collaborate with Confidence

Empowering Distributed Teams for Business Growth

Exceeding Goals with Knowledge Transformation Strategies

Capturing the Strategic Value of Language

Empower with Knowledge Anywhere, Anytime and on any Interface

Mindbreeze: Finding Facts that Matter

Making Better Business Decisions with Machine Learning Algorithms

SDL, The Intelligent Content Platform

The Importance of a Secure Semantic Platform

Features

KMWorld 100 Companies That Matter in Knowledge Management 2021

Flexibility, agility, and the ability to pivot have always been critical to successful companies, no more so than now. Forward-thinking businesses don't want to merely survive; they want to dominate their market sectors. But to thrive, all organizations must have the right tools and products so they can break down information silos, better understand the experiences of their customers and employees, see hidden connections, expand collaboration, enable AI and machine learning where it is feasible, and take advantage of automation to streamline processes.

Understanding What Matters With Text Analytics and NLP

There's no limit to the business value that can be derived from parsing, appropriately contextualizing, classifying, and extracting text with NLP.

Cognitive computing: Building blocks

Machine learning is a part of many AI applications. The learning process is iterative; first, part of a dataset is input and analyzed, and a model is developed based on patterns and correlations among the factors in the analyses.

David Weinberger

Bureaucratic knowledge

The knowledge of bureaucrats comes from living at the nexus of strategy and implementation, the nexus of best practices and human values, the nexus of multiple departments with their independent goals, and at the nexus of wishes and reality. That makes their voices worth listening to.

The Future of the Future

Beyond sustainability

We need to look at the major challenges we're facing as we enter the millennium's third decade from the perspective of the global economy as a wholly integrated system.

Ethical Innovation

Reframing the KM discussion

The tech sector is growing fast, but without thorough business analysis, insight, proper planning, and a focus on challenging the better-quicker-cheaper approach and replacing it with a beneficial-adaptable-affordable commitment, there is a world of trouble ahead.